Refund and Returns Policy

Compassionate Care, One Order at a Time

This is our refunds and return policy. At Fierce Grace, every Reachbook, journal, and guided companion is crafted with soul. Because we use print-on-demand fulfillment, each item is made just for you—intentionally, beautifully, and individually. As such, we ask for understanding in how we handle returns and refunds.

Refunds and Return policy for Printed Products (Reachbooks, Journals, & Books)

All printed items are custom printed to order, which means:

• We are not able to offer refunds for:
  • Choosing the wrong title or quantity
  • A change of mind or personal preference
• We will happily replace your item if:
  • It arrives damaged, defective, or misprinted
  • The wrong item was sent

If your printed order arrives and something isn’t right, reach out within 10 days of delivery. Just include a photo and brief description of the issue, and we’ll work with our printing partner to send a replacement.

Email: hello@fiercegracemovement.org

Digital Products & Downloads

Refunds and Returns Policy: Because digital products are instantly accessible and non-returnable, all sales of downloads and printable materials are final.

We deeply value your journey and thank you for understanding this policy, which ensures fairness and sustainability for our small, heart-led team.

Our Promise

Your experience matters. If something doesn’t feel right, we’re here—with grace, kindness, and a commitment to make it right whenever possible. Every item in our shop is part of a deeper story—yours, and ours. Thank you for trusting us on your path.

Questions?

Reach us at hello@fiercegracemovement.org
We’ll respond within 1–2 business days with care and clarity.