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Refund and Returns Policy
Thank you for supporting Fierce Grace.
Each Reachbook, journal, and guide in our collection is created with deep care, intention, and purpose. Because we use print-on-demand fulfillment, each order is printed especially for you.
Here’s what to expect:
Printed Products (Reachbooks, Journals, & Books)
All printed items are custom printed to order, which means:
- Returns and refunds are not available for:
- Ordering the wrong title or quantity
- A change of heart or preference
- We will gladly replace your order if:
- It arrives damaged, defective, or misprinted
- The wrong item was sent
If your order arrives damaged, defective, or incorrect, please contact us within 10 days of delivery with a photo and description of the issue. We will work with our printing partner to send a free replacement.
👉 Email: orders@fiercegracemovement.org
Subject line: Order Issue – [Your Order Number]
Digital Products & Downloads
Due to the nature of digital products, all downloads and printable materials are final sale and non-refundable once accessed.
Our Promise
Your journey matters to us. If something isn’t right, we’re here to make it right—with grace, care, and kindness. Every item in our shop is a reflection of your growth and our mission. Thank you for walking this path with us.
Questions?
Email us anytime at [support@fiercegracemovement.org]
We’ll respond within 1–2 business days.